Refund Policy

Evolve AI offers a 30-day money-back guarantee on Evolve subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or invoice number, or contact us at support@buildwithevolve.org and we will arrange it with Paddle for you.

Processing

Approved refunds are returned to the original payment method. Paddle typically completes this within 3–10 business days, depending on your bank or card issuer. Once refunded, your paid plan ends and your account reverts to the Free plan.

Renewals and cancellations

Subscriptions renew automatically each billing period. You can cancel at any time from the Billing page in your account; cancelling stops future charges and you keep access until the end of the period you have already paid for. If a renewal charge caught you by surprise, contact us within 30 days of that charge and we will refund it.

Further information

Paddle's own refund policy also applies to purchases made through the Evolve checkout.